Senior Customer Insights Analyst
Company: VirtualVocations
Location: Rockford
Posted on: October 23, 2024
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Job Description:
A company is looking for a Senior Customer Insights Analyst in
CS Operations.
Key Responsibilities:
Analyze product utilization data to identify trends and areas for
improvement
Collaborate with product teams to define key performance indicators
(KPIs) for products
Manage APIs and data integrations to ensure seamless collection of
product utilization metrics
Required Qualifications:
Experience in data analytics, business intelligence, or product
insights roles
Direct experience working in or with car dealerships
Deep understanding of CDK's products and services
Experience with data querying languages (e.g., SQL) and data
warehousing systems
Bachelor's degree in Business, Data Science, Statistics, or a
related field; Master's degree is a plus
Keywords: VirtualVocations, Hoffman Estates , Senior Customer Insights Analyst, Professions , Rockford, Illinois
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