Veterans Preferred - Customer Support Specialist
Company: Airgas
Location: Germantown
Posted on: February 1, 2025
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Job Description:
Military Veterans are Encouraged to Apply. -R10056594 Customer
Support Specialist (Open)
Location:
Germantown, WI (LLC Support) - Management
How will you CONTRIBUTE and GROW?
Airgas is seeking individuals with excellent verbal and written
communication skills, demonstrated attention to detail, creative
problem solving skills, and a positive team player who wants to
contribute to the success of their team. As a Customer Support
Specialist you will be responsible for managing accounts while
working directly with customers and sales representatives.
As a Customer Support Specialist your responsibilities will
include:
Support for customer requests which will include processing orders,
generating quotes, completing emails, product research and
identification.
Identifying, analyzing, and creatively solving customer issues and
concerns while creating opportunities to increase customer
satisfaction.
Utilizing various applications for order processing such as
integrated customer portals, EDI, and eCommerce.
Managing, organizing and prioritizing workload to maximize
completion of daily responsibilities. Proactively manage all open
items to completion.
A high level of initiative, curiosity and potential to go beyond
the described role as the team
responsibilities evolve.
Special duties as assigned.
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Are you a MATCH?
Preferred Education and Experience:
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We care about and support our Airgas Families. This is evident not
only through our competitive compensation but also through a
comprehensive benefits package that includes medical, dental, and
vision plans, vacation, sick time, floating holidays, and paid
holidays for full-time employees.
We provide a progressive parental leave package for our eligible
Airgas parents, offering generous paid time off for the birth or
placement of children, including 14 weeks of paid child birth
benefit for birth mothers on leave, as well as paid parental leave
benefits for other associates.
Additionally, we offer our employees a 401k plan with company
matching funds, tuition reimbursement, discounted college tuition
for employees' dependents, and an Airgas Scholarship Program for
dependent children.
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Your differences enhance our performance
At Airgas, we are committed to building a diverse and inclusive
workplace that embraces the diversity of our employees, our
customers, patients, community stakeholders and cultures across the
world.
We welcome and consider applications from all qualified applicants,
regardless of their race, gender, sexual orientation, religion,
disability or any other protected characteristic. We strongly
believe a diverse organization opens up opportunities for people to
express their talent, both individually and collectively and it
helps foster our ability to innovate by living our fundamentals,
acting for our success and creating an engaging environment in a
changing world.
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Equal Employment Opportunity Information
We are an equal opportunity employer. We evaluate qualified
applicants without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, disability, veteran
status, or any other protected characteristic.
Please click here to view the EEO Know Your Rights poster and here
to view the Pay Transparency Nondiscrimination poster. Airgas, an
Air Liquide Company invites any applicant and/or employee to review
the Company's written Affirmative Action Plan or Policy Statement.
This plan or policy statement is available for inspection upon
request.
Airgas, an Air Liquide Company and its group of companies does not
discriminate against qualified applicants with disabilities and is
committed to providing reasonable accommodations to the known
disabilities of such individuals so as to ensure equal access to
benefits and privileges of employment. If you are an individual
with a disability and would like to request a reasonable
accommodation as part of the employment selection process, please
contact us by email at us-accommodationrequest@airgas.com .
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Keywords: Airgas, Hoffman Estates , Veterans Preferred - Customer Support Specialist, Other , Germantown, Illinois
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