ACA Licensed Executive Resolution Specialist
Company: VirtualVocations
Location: Chicago
Posted on: January 28, 2025
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Job Description:
A company is looking for an Executive Resolution Specialist to
manage customer escalations and inquiries.
Key Responsibilities
Investigate and resolve executive escalations and written customer
concerns across multiple channels
Manage multiple issues simultaneously while tracking escalation
data for reporting purposes
Draft written correspondence for escalations and communicate
effectively with stakeholders
Required Qualifications
Associate's Degree in Business, Marketing, or equivalent
experience
2+ years of experience in business analysis, research, or related
fields
2+ years of experience in business writing or consumer
relations
Experience in a team lead role with customer escalation
responsibilities
Must acquire and maintain an Accredited Claims Adjuster's
license
Keywords: VirtualVocations, Hoffman Estates , ACA Licensed Executive Resolution Specialist, Other , Chicago, Illinois
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