SENIOR CUSTOMER SUCCESS MANAGER
Company: DaVita Inc.
Location: Chicago
Posted on: October 29, 2024
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Job Description:
Company OverviewAt Motorola Solutions, we're guided by a shared
purpose - helping people be their best in the moments that matter -
and we live up to our purpose every day by solving for safer.
Because people can only be their best when they not only feel safe,
but are safe. We're solving for safer by building the best possible
technologies across every part of our safety and security
ecosystem. That's mission-critical communications devices and
networks, AI-powered video security & access control and the
ability to unite voice, video and data in a single command center
view. We're solving for safer by connecting public safety agencies
and enterprises, enabling the collaboration that's critical to
connect those in need with those who can help. The work we do here
matters.Department OverviewMotorola Solutions is building talent
pipelines to meet future hiring demands. This is a pipeline role;
while there is not an immediate opening, we want to build
relationships with prospective candidates like you. If your
background is a match to our requirements, we'll follow up with an
exploratory conversation.Job DescriptionEngage with Customers
post-sale to drive user adoption and satisfaction, ensuring high
Customer retention. Forge highly effective customer partnerships
and establish a trusted advisor/strategic partner relationship with
target accounts. Work with targeted Customers to develop a
proactive individual Customer Success Plan including establishing
critical goals and key performance indicators.You will leverage
your demonstrated ability to translate knowledge of public safety
best practices into credible recommendations that help influence
the decision-making process for your agency contacts. You will also
work closely with multiple cross-functional teams by providing
invaluable insight into customers' needs and challenges as well as
helping influence and guide internal product roadmaps and projects.
As someone that wears multiple hats, from project management to
product expert to consultant, you will continually be focused on
making your customers more efficient and more confident within
their daily workflows.
Apply promptly! A high volume of applicants is expected for the
role as detailed below, do not wait to send your CV.
EEO StatementMotorola Solutions is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment
without regard to race, color, religion or belief, sex, sexual
orientation, gender identity, national origin, disability, veteran
status or any other legally-protected characteristic.We are proud
of our people-first and community-focused culture, empowering every
Motorolan to be their most authentic self and to do their best work
to deliver on the promise of a safer world. If you'd like to join
our team but feel that you don't quite meet all of the preferred
skills, we'd still love to hear why you think you'd be a great
addition to our team.We're committed to providing an inclusive and
accessible recruiting experience for candidates with disabilities,
or other physical or mental health conditions. To request an
accommodation, please email ohr@motorolasolutions.com.
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Keywords: DaVita Inc., Hoffman Estates , SENIOR CUSTOMER SUCCESS MANAGER, Executive , Chicago, Illinois
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